Refund & Returns Policy

Effective Date: June 2026
Last Updated: July 2026

Welcome to Electrify Supplements. Customer satisfaction is important to us, and we strive to provide a transparent shopping experience. This Refund & Returns Policy explains how returns and refunds are handled for purchases made through https://electrifyahem.com.

Electrify Supplements is a nutraceutical and wellness brand owned and operated by Ahem Lifecare LLP.

By placing an order on our Website, you agree to this Refund & Returns Policy.

1. Do We Accept Returns?

Yes.

Electrify Supplements accepts eligible return requests in accordance with the conditions outlined in this Refund & Returns Policy.

Every return request is individually reviewed to ensure compliance with this Policy before approval.

2. Return Eligibility

You may request a return within 15 calendar days from the date your order is delivered.

To qualify for a return:

  • The product must be purchased directly from https://electrifyahem.com.
  • A valid Order ID or proof of purchase must be provided.
  • The return request must be submitted within 15 calendar days of delivery.
  • Both opened and unopened products may be reviewed for return eligibility, subject to verification, product condition, and approval by Electrify Supplements.
  • Returns requested after the eligible period may not be accepted.

3. Non-Returnable Items

The following items are generally not eligible for return or refund:

  • Products purchased under promotional offers, clearance sales, combo offers, or special campaigns.
  • Gift cards or digital products (if applicable).
  • Products returned after the eligible return period.
  • Products damaged due to misuse, negligence, improper storage, unauthorized modifications, or failure to follow the recommended usage instructions.
  • Products returned without prior approval from our Customer Support Team.

4. If You Receive a Damaged Product

If your order arrives damaged during transit, please notify us within 48 hours of delivery.

Please provide:

  • Order ID
  • Customer Name
  • Photographs of the damaged product
  • Photographs of the outer packaging
  • Brief description of the issue

Our team will review your request within 2–3 business days.

If your request is approved, the refund will be processed according to this Policy.

5. If You Receive the Wrong Product

If you receive a product different from what you ordered, please contact us within 48 hours of delivery.

Please provide:

  • Order ID
  • Customer Name
  • Photographs of the product received
  • Photograph of the shipping label
  • Brief description of the issue

Our team will verify the information submitted.

If the request is approved, the refund will be processed according to this Policy.

6. If Your Order Has Not Been Delivered

If your order has not been delivered within the estimated delivery timeline, please contact our Customer Support Team.

We will investigate the shipment with our courier partner.

If the shipment is confirmed as lost, undeliverable, or otherwise eligible after verification, the applicable refund will be processed in accordance with this Policy.

7. How to Request a Return

To request a return, please contact our Customer Support Team.

Please provide:

  • Order ID
  • Customer Name
  • Registered Mobile Number
  • Registered Email Address
  • Reason for Return
  • Supporting photographs (where applicable)

Contact Details

Email: electrify.ahem@gmail.com (Recommended. If not yet available, temporarily use your current email.)

Phone / WhatsApp: +91 94263 57861

Incomplete requests may require additional verification before review.

8. Return Request Review

After receiving your request:

  • Return requests are reviewed within 2–3 business days.
  • Additional information or photographs may be requested if required.
  • Once approved, return instructions will be shared with you.

Please do not send any product back without receiving written approval from Electrify Supplements. Unauthorized returns may not be accepted.

9. Refund Method & Processing Time

Once your return request has been verified and approved:

  • Refunds are generally processed within 3–5 business days.
  • Approved refunds will be credited to the original payment method used during purchase, wherever possible.
  • If the original payment method is unavailable, the refund may be processed through bank transfer after successful verification.
  • The time taken for the refunded amount to appear in your account depends on your bank or payment service provider.

Cash refunds are not provided.

10. Return Shipping

Unless otherwise approved by Electrify Supplements:

  • Customers are responsible for return shipping charges.
  • Original shipping charges are non-refundable.
  • Return shipping instructions will only be shared after the return request has been approved.
  • We recommend using a trackable courier service, as Electrify Supplements cannot be responsible for returned packages lost during transit.

11. Return Address

Products approved for return should be sent only to the following address:

Electrify Supplements
Owned & Operated by Ahem Lifecare LLP

Ujala Avenue, B/h Narol–Sarkhej Road,
Opp. Vishala Circle,
Unit Hills Society,
Rehnuma Society, Juhapura,
Ahmedabad – 380055, Gujarat, India

Please do not send any product without receiving return authorization from our Customer Support Team.

12. Orders Within India

Electrify Supplements currently accepts and delivers orders within India.

This Refund & Returns Policy applies only to orders delivered within India unless otherwise specified.

13. Nutraceutical & Dietary Supplement Products

As Electrify Supplements deals in nutraceutical and dietary supplement products, all return requests are subject to additional quality, safety, hygiene, and regulatory verification.

Approval or rejection of any return request will be determined after reviewing the submitted information and the condition of the product.

14. Policy Updates

Electrify Supplements reserves the right to modify, update, or revise this Refund & Returns Policy at any time without prior notice.

Any updates will become effective immediately upon publication on this page.

15. Contact Us

If you have any questions regarding returns, refunds, or your order, please contact us:

Electrify Supplements
Owned & Operated by Ahem Lifecare LLP

Email: electrify.ahem@gmail.com 

Phone / WhatsApp: +91 94263 57861

Website: https://electrifyahem.com

Registered Office:

Ujala Avenue, B/h Narol–Sarkhej Road,
Opp. Vishala Circle,
Unit Hills Society,
Rehnuma Society, Juhapura,
Ahmedabad – 380055, Gujarat, India

Acknowledgement

By placing an order through the Electrify Supplements Website, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.

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