Shipping Policy

Effective Date: June 2026
Last Updated: July 2026

Welcome to Electrify Supplements.

This Shipping Policy explains how orders placed through https://electrifyahem.com are processed, shipped, and delivered. Electrify Supplements is a nutraceutical and wellness brand owned and operated by Ahem Lifecare LLP.

By placing an order through our Website, you agree to the terms of this Shipping Policy.

1. Order Processing

All orders placed through our Website are subject to order verification, payment confirmation, and product availability.

  • Orders are generally processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During promotional campaigns, festive seasons, or periods of high order volume, processing times may be extended.

Once your order is processed, you will receive a confirmation that your shipment has been dispatched.

2. Shipping Coverage & Delivery Zones

Electrify Supplements currently delivers products to serviceable PIN codes across India.

Our delivery network includes:

  • Metro Cities
  • Tier 1 Cities
  • Tier 2 & Tier 3 Cities
  • Rural & Remote Locations (subject to courier service availability)

If your delivery location is outside our serviceable network, we will notify you promptly. If payment has already been received and delivery is not possible, the order will be cancelled and an applicable refund will be processed.

3. Shipping Charges

Shipping charges, if applicable, are clearly displayed before you complete your purchase.

The applicable shipping fee is calculated based on factors such as:

  • Delivery location
  • Order weight or dimensions
  • Courier service availability

The final shipping cost (if any) is shown in your Cart and Checkout summary before payment.

No hidden shipping charges are added after your order has been confirmed.

If a Free Shipping offer is available, the applicable eligibility conditions will be clearly displayed on our Website.

4. Delivery Timelines

Estimated delivery timelines after dispatch are:

  • Metro Cities: 2–5 Business Days
  • Tier 1 & Tier 2 Cities: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines are estimates only and may vary due to:

  • Courier operations
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • High seasonal demand
  • Other circumstances beyond our reasonable control

5. Courier Partners

Orders are shipped through reliable third-party logistics partners based on service availability and delivery location.

Our courier partners may include:

  • Delhivery
  • Blue Dart
  • DTDC
  • Xpressbees
  • Ecom Express
  • India Post
  • Other authorized logistics partners

The courier partner assigned to your shipment may vary depending on your delivery location.

6. Order Tracking

Once your order has been dispatched, we will send shipment confirmation to your registered email address, SMS, or WhatsApp (where applicable).

Tracking details will be shared as soon as they become available, allowing you to monitor the delivery status of your order.

7. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

Possible reasons include:

  • Adverse weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Government restrictions
  • High order volumes
  • Courier operational delays

If your shipment is significantly delayed, please contact our Customer Support Team. We will coordinate with the courier partner and keep you informed regarding your shipment status.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate and complete delivery information, including:

  • Full Name
  • Complete Delivery Address
  • Landmark (if applicable)
  • City
  • State
  • PIN Code
  • Mobile Number

Electrify Supplements shall not be responsible for delivery delays, failed deliveries, or additional shipping costs arising from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address after placing an order, please contact us immediately. Address modifications may only be possible before the order has been dispatched.

9. Failed Delivery Attempts

Our courier partners may attempt delivery more than once, depending on their operational policies.

Delivery may fail due to:

  • Customer unavailable at the delivery address
  • Incorrect or incomplete address
  • Incorrect contact number
  • Customer refusal to accept the shipment
  • Restricted delivery location

If the shipment is returned to us because delivery could not be completed, our Customer Support Team will contact you to discuss the available options, which may include re-dispatch (additional shipping charges may apply) or cancellation in accordance with our Refund & Returns Policy.

10. Orders Marked as Delivered

If your shipment is marked as Delivered but you have not received it, please contact us within 48 hours of receiving the delivery notification.

We will investigate the matter with the courier partner and provide assistance based on the courier’s delivery records and investigation outcome.

11. Lost Shipments

If a shipment is confirmed by our courier partner as lost during transit, Electrify Supplements will review the case and provide an appropriate resolution in accordance with our Refund & Returns Policy.

12. Damaged Packages During Transit

If your package appears damaged at the time of delivery, please:

  • Take photographs of the outer packaging before opening it.
  • Contact our Customer Support Team within 48 hours of delivery.
  • Share your Order ID, photographs of the package, and photographs of the product.

Your request will be reviewed in accordance with our Refund & Returns Policy.

13. Multiple Shipments

Orders containing multiple products may be dispatched in one or more shipments depending on product availability, warehouse operations, or courier logistics.

Where applicable, separate tracking details will be provided for each shipment.

14. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery information.
  • Ensuring someone is available to receive the order.
  • Monitoring shipment tracking updates.
  • Contacting us promptly regarding delivery-related concerns.
  • Inspecting the package upon delivery and reporting any visible damage within the specified timeframe.

15. Shipping Restrictions

Electrify Supplements reserves the right to refuse, delay, or cancel shipments to locations that are:

  • Non-serviceable by our courier partners.
  • Restricted by applicable laws or government regulations.
  • Affected by force majeure events or safety concerns.

In such cases, customers will be informed, and where applicable, an appropriate refund will be processed.

16. Changes to this Shipping Policy

Electrify Supplements reserves the right to update, modify, or revise this Shipping Policy at any time without prior notice.

Any changes become effective immediately upon publication on this page.

17. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact us:

Electrify Supplements
A Brand Owned & Operated by Ahem Lifecare LLP

Email: electrify.ahem@gmail.com

Phone / WhatsApp: +91 94263 57861

Website: https://electrifyahem.com

Registered Office:

Ujala Avenue, B/h Narol–Sarkhej Road,
Opp. Vishala Circle,
Unit Hills Society,
Rehnuma Society, Juhapura,
Ahmedabad – 380055, Gujarat, India

Acknowledgement

By placing an order through the Electrify Supplements Website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

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